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We verify every ticket to guarantee it is valid for entry to your event.
If anything goes wrong, we issue a refund. It’s that simple.
At SOLDOUT.COM, we stand behind every order. Our Money-Back Guarantee is designed to give you total peace of mind from checkout to the event.
We guarantee your tickets are authentic and valid for entry. In the rare case of an issue, we will provide comparable tickets or a 100% refund of your purchase.
We guarantee your tickets will be delivered in time for the event. If they don't arrive on time, you are covered by our full money-back policy.
Shop with confidence. If an event is canceled, SOLDOUT.COM will automatically issue a 100% refund for the full price of your order.
Trusted by fans and partners nationwide, SOLDOUT.COM delivers reliability, transparency, and real support from the moment you buy until you’re in your seat.
Questions about our refund policy?
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